Delivery Information

N.B. Goods can not be released or delivered until your payment transaction has been complete.

Terms and Conditions. 

Delivery should be made within 5-10 working days.

A more accurate date of delivery will be advised when order & payment is received. (please note payments leave the customers account on date of purchase but do not show in our account for up to 48 hours)

You will be notified by e-mail once payment is cleared.

Delivery is to a customer’s front door or to the entrance of their property only. We cannot deliver items to a specific room in the customers home.

It is the responsibility of the customer to ensure that all items ordered will fit through the entry points of their home.

It is the responsibility of the customer to ensure that all items ordered are suitable for the plumbing system in their home.

The customer must inspect all goods on delivery and inform Heatwise Ltd of any shortages or damages within 24 hours of delivery.

N.B. – Delivery time on PRE ORDER products may vary, an estimate delivery date will be advised when orders or enquiries are received.

We do not offer a free returns service.

Delivery Charges

We currently deliver for FREE to Dublin, Kildare, Laois, Offaly & Westmeath on all orders over €80.00

We can however offer FREE DELIVERY to all other counties for orders over €750.00 please use the code below when placing your order, your Free Delivery will apply at the checkout.

FREE delivery products Exclude:

HEATING & PLUMBING  >  TANKS

HEATING & PLUMBING  >  CYLINDERS

HEATING & PLUMBING  >  BOILERS

STOVES > ALL STOVES

BATHROOM >  BATHS

We also have a click and collect facility in our check out. And now you can also order and pay in store.

For orders outside the Republic of Ireland, please contact us at info@heatwise.ie or phone 00 353 (0)57-93-51207 with your order enquiry and we can provide a quote for your proposed order depending on the weight and size of your proposed order.

Collecting At Store.

If you choose our pick-up at store facility, please note goods can only be picked up during opening business hours, please give at least one hour notice prior to collection.

N.B. Goods can not be released or delivered until your payment transaction has been complete.

(please note payments leave the customers account on date of purchase but do not show in our account for up to 48 hours)

You will be notified by e-mail once payment is cleared.

Wrong Delivery Address In-putted

If you provide us with a wrong delivery address and your goods are signed for by another party, Heatwise Ltd. cannot be held responsible for any loss you incur as a result.

Returns/Claims

Unfortunately we can not offer free returns on our products. Credit will be issued once goods are returned unopened and in the same condition it was received.

The customer must inspect all goods on delivery and inform Heatwise of any shortages or damages within 24 hours of delivery as we sometimes use other delivery services and we can not be held responsible.

Terms and Conditions apply. 

see our full Terms and Conditions.

Delivery Information